Terms and Condition

Order Information

Orders can be placed based on case quantity or inner quantity. Case quantity ordering is not required but offers additional discounts. Shipping charges are not included in listed prices.

Minimum Order

Minimum Order is $100.


Pricing is subject to change without notice. Hawk Importers Inc. strives to maintain prices at the lowest level. Occasionally, prices change without notice due to circumstances beyond our control.

Payment Terms

All accounts can be shipped prepaid via Visa, MasterCard, American Express, Discover, C.O.D Money Order, wire transfer (international or domestic, or ACH. Payment of COD amount must be in the form of cashier’s check or money order - no cash or company checks accepted. Open accounts of net 7 days or 30 days are available to established customer upon credit approval.

Delinquent Accounts

All accounts must be current before further shipments can be made. A 1% monthly finance charge will be assessed on all amounts past due.


There is a $25.00 fee for any returned check.


Call for more information.

Shipping Policy

All orders are shipped via UPS, USPS, FedEx-collect, or through any LTL carriers - based on customers preference. Most shipments are shipped within 2-5 business days. Orders placed after 1pm PST are considered to be next day. Shipping charges will be applied to the customer based on weight, zone, and shipping carrier.


Additional fees are incurred for dropship of orders. The minimum order of $100 is required. Lastly, we only dropship case orders.

Return Policy

Customer may initiate a return (without order discrepancies) within 30 days. All returns will be charged a 10% restocking fee. All returns also require a Hawk Issued RMA number. To initiate a return, please contact customer service via email (customercare@hawkimporters.com) or via phone (562-259-9999). See discrepancy policy for order discrepancies.

Discrepancy Policy

All discrepancies - consisting of product damage or billing error - must be reported within 7 days of received the order. On the rare occasion that merchandise has been damaged by the shipping carrier, please have the driver note damage and keep merchandise in shipping boxes. To initiate a discrepancy, please contact customer service via email (customercare@hawkimporters.com) or via phone (562-259-9999) as soon as possible. Based on discrepancy reason - a restocking fee may apply. It is important that you inspect all merchandise carefully upon receipt.


We strive to maintain adequate inventory levels to avoid partial shipping of orders. However, when an item is out-of-stock, it will be placed on backorder. After inventory is back in stock, we will contact the customer before shipment.

Prop 65

All merchandise sold in California must adhere to Prop 65 regulations: p65warnings.ca.gov.