Frequently Asked Questions

We drop-ship case quantities at additional fees. Please contact us directly for additional questions.
Hawk will only provide UPC in excel spreadsheets after the merchandise as has been purchased. If a customer requires UPC post-purchase
No, we only ship from Long Beach, California.
Yes, we have a showroom located in Long Beach, California. When possible, please contact us directly to schedule an appointment in advance. A walk-in is available for those that can provide a vendor license. For any other exceptions - please contact us directly.
We require a company name, phone number, email, and other details that can be found by selecting Create Account on the website.
Please see Terms & Conditions.
Please see Terms & Conditions.
You must provide three business references and a personal guarantee.
No, we do not sell to individuals.
Please see Terms & Conditions.
Please see Terms & Conditions.
  • We will conduct an order confirmation flow before the purchase order is issued. Once items are ordered, a sales representative will contact you to confirm the order. If you have additional questions you may contact us directly.
  • When looking at each product, you will notice two prices - one for the case and one for each individual piece. The case price will be provided if you order at least the number of pieces found in one case.
  • If you have any pricing specific questions you may submit a product inquiry via the Product Inquiry section on the website.
  • You may go to Order History to see the status of your order.

  • The following status’ exist:
    1. New Order : When the order is placed but confirmed by a sales representative.
    2. Processing : When the order is being packed and processed.
    3. Packed : When the order is already packed and prior to being shipped.
    4. Shipped : When the order is shipped (with shipping details).
    5. Delivered : When the order has been delivered (to the shipping address).
    6. Cancelled : When the order has been cancelled.